Privacy policy

Last updated: May 2026

This Privacy Policy explains how FRIESVILLE LLC, operating as Unicornrus, collects, uses, and protects your personal information when you visit unicornrus.com or make a purchase from us.

We are a US-based retailer of electric tricycles. Collecting your personal information is not the purpose of our business — selling you a product and supporting you after the sale is. We collect only what we need to process your order and provide customer support.

If you have questions about this policy, contact us at support@unicornrus.com.

1. Who We Are

Company: FRIESVILLE LLC

Operating as: Unicornrus

Address: 14592 S 182ND LN, GOODYEAR, AZ 85338

Email: support@unicornrus.com

Applicable law: This policy is governed by the laws of the United States and the State of Arizona. Our website is operated in the United States and intended for customers located in the contiguous United States.

2. Information We Collect

We collect information in two ways: information you provide directly, and information collected automatically when you visit our site.

Information you provide directly:

Name and shipping address — to fulfill and deliver your order
Email address — to send order confirmations, shipping updates, and respond to support requests
Phone number — if provided, used only for delivery coordination or support
Payment information — processed securely through our payment provider; we do not store your full credit card number on our servers (see Section 3)
Messages and correspondence — emails or contact form submissions you send to our support team

Information collected automatically:

Browser type and device information
Pages visited and time spent on the site
Referring website or search term that brought you to our site
IP address and general geographic location (city or region level)

This automatic data is collected via cookies and standard web analytics tools. It helps us understand how customers find and use our site. It does not identify you personally on its own.

3. Payment Security and Credit Card Information

All pages on unicornrus.com where you enter personal or payment information are protected by SSL (Secure Socket Layer) encryption. You will see "https" in your browser address bar and a padlock icon confirming the connection is secure.

Credit card transactions are processed through our payment provider (Shopify Payments or the payment processor active at checkout). We do not store your full credit card number, CVV, or billing password on our servers. Payment data is handled and encrypted by our payment processor in compliance with PCI-DSS standards.

If you have concerns about the security of your payment, contact us at support@unicornrus.com.

4. How We Use Your Information

We use the information we collect for the following purposes only:

To process and fulfill your order
To send order confirmation, shipping notification, and tracking information
To respond to your customer support requests or questions
To send you emails you have opted into — such as our newsletter or product updates — and only if you have given us permission to do so
To improve our website based on how customers use it
To comply with legal obligations where required

We do not use your personal information or images for advertising without your consent. We do not run personalized ads that use your name, photo, or any content you have submitted to us without your explicit permission.

Collecting your personal information is not the primary purpose of this website. Our primary purpose is to sell electric tricycles and support our customers. Data collection is incidental and limited to what is necessary for that purpose.

5. How We Share Your Information

We do not sell your personal information to third parties. We do not share your contact information with advertisers or marketing companies.

We share your information only in the following limited circumstances:

Shipping carriers — your name and delivery address are shared with the carrier handling your order (such as FedEx, UPS, or USPS) for the purpose of delivery only
Payment processors — payment data is transmitted to our payment processor to complete your transaction
Service providers — we use Shopify as our e-commerce platform. Shopify may process your data as part of providing us with platform services. You can review Shopify's privacy policy at shopify.com/legal/privacy
Legal requirements — we may disclose your information if required to do so by law, court order, or governmental authority

Any third party we work with is required to handle your information securely and only for the purpose for which it was shared.

6. Cookies and Tracking Technologies

Our website uses cookies — small text files stored on your device — to help the site function properly and to understand how visitors use the site.

We use cookies for the following purposes:

Essential cookies — required for the site to work, including maintaining your shopping cart and processing checkout
Analytics cookies — help us understand which pages are visited and how customers navigate the site, so we can improve the experience
Marketing cookies — used to measure the effectiveness of our advertising, such as Google Ads campaigns

You can control cookie preferences through your browser settings. Disabling certain cookies may affect how the site functions. Most browsers allow you to refuse cookies or delete cookies that have already been set.

7. Google Advertising and Analytics

We use Google Analytics to understand how visitors use our site. Google Analytics collects data such as pages visited, time on site, and general location. This data is aggregated and does not personally identify you. You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on.

We may run advertising through Google Ads. Google may use cookies to show our ads to people who have visited our site. This is based on anonymous browsing behavior, not on your personal identity or contact details. You can manage your Google ad preferences at adssettings.google.com.

We do not share your name, email address, or order details with Google for advertising purposes.

8. Email Communications

If you place an order, we will send you transactional emails related to your purchase — order confirmation, shipping notification, and support responses. These are necessary to complete your order and cannot be opted out of.

If you subscribe to our newsletter or marketing emails, you can unsubscribe at any time by clicking the unsubscribe link at the bottom of any marketing email, or by emailing us at support@unicornrus.com and asking to be removed from our mailing list.

We will not add you to a marketing list without your consent.

9. Your Privacy Rights

As a customer, you have the right to:

Request access to the personal information we hold about you
Request correction of inaccurate information
Request deletion of your personal information, subject to any legal obligations we have to retain certain records
Opt out of marketing communications at any time
Request that we not sell your personal information — we do not sell personal information, but you have the right to make this request

To exercise any of these rights, email us at support@unicornrus.com with your name and order number (if applicable). We will respond within 10 business days.

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA). Contact us for more information.

10. Children's Privacy

Our website is intended for adults purchasing electric tricycles for personal use. We do not knowingly collect personal information from anyone under the age of 13. If you believe a child has provided us with personal information, please contact us at support@unicornrus.com and we will delete it promptly.

11. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy — typically for the duration of your customer relationship with us and for a reasonable period afterward to handle any warranty claims, returns, or legal requirements.

Order records are typically retained for a minimum of 3 years for accounting and legal compliance purposes. You may request deletion of your personal data at any time, subject to these retention requirements.

12. Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, or loss. These measures include SSL encryption on all data-entry pages, access controls on our internal systems, and use of PCI-compliant payment processors.

No method of transmission over the internet is completely secure. While we work hard to protect your information, we cannot guarantee absolute security. If you have concerns about the security of your account or data, contact us immediately at support@unicornrus.com.

13. Links to Other Websites

Our website may contain links to third-party websites, such as carrier tracking pages or product certification bodies. We are not responsible for the privacy practices of those websites. We encourage you to read their privacy policies before providing any personal information.

14. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make changes, we will update the date at the top of this page. We encourage you to review this page periodically.

Continued use of our website after changes are posted constitutes your acceptance of the updated policy.