Terms of service

Last updated: May 2026

Please read these Terms of Service carefully before using unicornrus.com or placing an order. These terms apply to all visitors, customers, and anyone who accesses or uses our website.

By using our site or placing an order, you agree to be bound by these Terms. If you do not agree, please do not use our site.

If you have questions about these Terms, contact us at support@unicornrus.com before placing your order.

1. Who We Are

Unicornrus is a US-based online retailer of electric tricycles and e-bikes for adults, operated by FRIESVILLE LLC, a company registered in the State of Arizona.

Company: FRIESVILLE LLC

Operating as: Unicornrus

Address: 14592 S 182ND LN, GOODYEAR, AZ 85338

Email: support@unicornrus.com

2. Eligibility

By using our site and placing an order, you confirm that:

You are at least 18 years of age
You are a resident of the United States
You have the legal authority to enter into a binding agreement
You will use our products in compliance with all applicable federal, state, and local laws

3. Products and Product Information

We make every effort to display accurate product information, including descriptions, specifications, images, and pricing. However:

Product images are for illustrative purposes and may vary slightly from the actual item
Specifications such as range, speed, and payload capacity are based on manufacturer testing conditions and may vary based on rider weight, terrain, temperature, and riding style
We reserve the right to correct any product descriptions or pricing at any time

If you have questions about a specific product before purchasing, please contact us at support@unicornrus.com and we will give you a straightforward answer.

E-bike and e-trike regulations: Electric tricycles and e-bikes are subject to federal and state regulations in the United States. Classification as Class 1, 2, or 3 and permitted use vary by state and locality. It is your responsibility to understand and comply with the laws applicable to your location before purchasing and using an e-bike or e-trike. Unicornrus does not accept responsibility for any legal or regulatory violations resulting from the use of our products.

4. Ordering and Payment

Placing an order

By placing an order on our site, you are making an offer to purchase the selected product at the stated price. We reserve the right to accept or decline any order at our discretion.

Order confirmation

You will receive an email confirming receipt of your order. This confirmation does not constitute acceptance of your order — acceptance occurs when your order is dispatched.

Pricing

All prices are listed in US dollars (USD) and are subject to change without notice. Prices do not include applicable state and local sales tax, which will be calculated at checkout.

Payment

We accept major credit cards and other payment methods as displayed at checkout. All transactions are processed securely through our payment processor. By submitting payment, you represent that you are authorized to use the payment method provided.

Order cancellation

Orders may be cancelled without charge if requested before dispatch. Once an order has shipped, it is subject to our Returns and Refunds Policy.

5. Shipping and Delivery

Shipping terms, estimated delivery times, and related policies are described in our Shipping Policy. By placing an order, you agree to the terms described therein.

6. Returns, Refunds, and Exchanges

Our return, refund, and exchange terms are described in our Returns and Refunds Policy. By placing an order, you agree to the terms described therein.

7. Warranty

Warranty terms for our products are described on each individual product page. All warranty claims are subject to the terms and conditions stated on the product page at the time of purchase. To submit a warranty claim, contact us at support@unicornrus.com with your order number and a description of the issue.

8. Prohibited Uses

You agree not to use our site or services to:

Violate any applicable law or regulation
Submit false, misleading, or fraudulent information
Engage in any activity that could damage, disable, or impair the site or its systems
Attempt to gain unauthorized access to any part of the site or its related systems
Use automated tools, bots, or scripts to access or collect data from the site
Reset or resell products purchased from our site without prior written authorization
Access or collect data from our site without our written consent
Interfere with other users' access to or use of the site

9. Intellectual Property

All content on this site — including text, images, logos, product descriptions, and design — is the property of FRIESVILLE LLC or its content suppliers and is protected by applicable US and international intellectual property laws.

You may not reproduce, distribute, modify, or use any content from this site for commercial purposes without our prior written consent.

10. User-Generated Content

If you submit reviews, feedback, or other content to our site, you grant FRIESVILLE LLC a non-exclusive, royalty-free, perpetual license to use, publish, and display that content in connection with our products and business. You represent that any content you submit is accurate, does not infringe on third-party rights, and complies with these Terms.

We reserve the right to remove any submitted content at our discretion.

11. Disclaimer of Warranties

Our site and products are provided on an as-is and as-available basis. To the fullest extent permitted by applicable law, FRIESVILLE LLC disclaims all warranties, express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

We do not warrant that the site will be uninterrupted, error-free, or free of viruses or other harmful components.

12. Limitation of Liability

To the fullest extent permitted by applicable law, FRIESVILLE LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our site or products, including but not limited to loss of data, loss of revenue, or personal injury.

Our total liability to you for any claim arising from your use of our site or purchase of our products shall not exceed the amount you paid for the specific product giving rise to the claim.

Nothing in these Terms limits our liability for fraud, death, or personal injury caused by our negligence, or any other liability that cannot be excluded by law.

13. Indemnification

You agree to indemnify, defend, and hold harmless FRIESVILLE LLC and its officers, employees, and agents from any claims, damages, losses, or expenses — including reasonable legal fees — arising from your use of our site, your violation of these Terms, or your violation of any applicable law.

14. Governing Law and Dispute Resolution

These Terms are governed by the laws of the State of Arizona, United States, without regard to its conflict of law provisions.

Any disputes arising from these Terms or your use of our site shall first be attempted to be resolved through good faith negotiation. If not resolved within 30 days, disputes may be submitted to binding arbitration in the State of Arizona under the rules of the American Arbitration Association, except that either party may seek injunctive relief in a court of competent jurisdiction.

You agree to resolve disputes individually and waive any right to participate in a class action lawsuit or class-wide arbitration.

15. Changes to These Terms

We reserve the right to update these Terms at any time. Material changes will be communicated by updating the last updated date at the top of this page. Your continued use of the site after changes are posted constitutes your acceptance of the revised Terms.